Kim Jackson is a certified business resiliency professional with over 20 years of experience in incident management, disaster recovery, and business continuity, with a specialization in program development. Kim has successfully created programs for several major banking entity's, as well as large insurance and financial firms to ensure the viability of the organization during an event. Kim currently is the Director of Business Resiliency with ADP, where she continues to drive overall resiliency and incident management for the organization. Kim holds a Bachelor of Arts, and MBA in Economics, and is an avid runner.